Information We Collect
When you use this website (the “Site), place an order, join our wine club or contact us, we may collect certain personal information such as your name, address, email address, phone number and credit card information. We may also request additional information.
We also may collect technical information such as your internet protocol address, your computer’s operating system and browser type, the address of a referring website, if any, the path you take through our web pages and visits to the pages and links on our Site so we can make decisions about the design, marketing and usage of the Site.
How We Use Your Information
We use your personal information to process your requests, to communicate with you about your orders and to support core business functions. Examples of how we may use your name and other personal information are as follows: (i) notify you of changes to the Site, (ii) to register and service your account, (iii) to provide customer service, (iv) to help us improve and customize our service offerings, the Site, and advertising, and (v) to protect the security of our Site and our business.
We may also use your personal information to provide you with information on our wine club, new wines and releases, special offers and promotions and events we think you will find valuable or of interest or to administer surveys. If you do not wish to receive this information via email or via any medium, please send an e-mail to firstname.lastname@example.org or a postcard to Vintage Press LLC, 3108 Silverado Trail, Napa, CA 94558, ATTN: Customer Service with all the names, addresses and emails you would like removed from our mailing list. Your opt-out request will be processed within thirty (30) days from the date on which we receive it. Note that even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes, including without limitation, customer service.
If you need to update or change personal information related to an order, please contact us at 707-501-4060.
How We Share Your Information With Affiliates and Third Parties
We will not rent or sell your personal information to any third parties. We sometimes contract with third parties to or request that our affiliates perform certain functions and services, including without limitation processing, storing, tracking, and organizing information on our behalf, processing credit card transactions and shipping our products. These service providers and affiliates may have access to your personal information to perform their functions, but are prohibited from using such personal information for marketing purposes or for any purpose other than providing services to us.
We may share aggregate and statistical data that does not identify you personally. We may do this for research and marketing purposes, such as to describe our business to partners or advertisers, and for other lawful purposes.
We may disclose your personal information to other third parties under limited circumstances if we conclude that we are required by law or have a good faith belief that access, preservation, or disclosure of such information is reasonably necessary to protect the rights, property, or safety of our company, our customers, or the public.
In the event that we or substantially all of our assets are acquired by a third party, your personal information may be one of the transferred assets.
We use reasonable security measures to protect the confidentiality of personal information. Your account information is protected by the password you use to access your online account. Please keep this password confidential. We also use a technology called Secure Sockets Layer (SSL). If your browser is capable of SSL (and most are), your account information will be protected during transport across the Internet. Personal information that is maintained in our offices or stores is subject to physical, administrative, and technical controls as well. Hard copies of private information are maintained in locked locations or cabinets with similar restrictions for electronic storage of private information. When disposed of, the information is shredded, destroyed, erased, or otherwise made unreadable.
Not Directed To Individuals Under The Legal Drinking Age
Our Site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any personal information from or about individuals under the age of 21. If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age of 21, we will make commercially reasonable efforts to delete such information from our database.
Vintage Press LLC
ATTN: Customer Service
3108 Silverado Trail
Napa, CA 94558
Your California Privacy Rights
We do not share your personal information with third parties for direct marketing purposes. The policy and rights apply to all customers, including California residents.